Privacy Policy Page

Last updated: May 18 2025

At The Babal Shop Private Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or create an account, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party gateways)

b. Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent

• Referral source (e.g., social media, search engine)

2. How We Use Your Information

We use your information to:

• Process and ship orders

• Send order updates and support messages

• Improve our website and user experience

• Send promotional emails (if you opt-in)

• Prevent fraudulent transactions

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties, only as necessary to operate our business:

• Payment processors (e.g., Connect IPS, Prabhu Pay Esewa, Fonepay, Khalti, IME Pay, Stripe, PayPal)

• Shipping providers (e.g., NCM, UPS, DHL)

• Email marketing tools (e.g., Mailchimp, Klaviyo)

• Analytics services (e.g., Google Analytics)

These third parties are required to protect your data and use it only for the specified purpose.

4. Cookies

We use cookies and similar technologies to:

• Keep you logged in

• Save items in your cart

• Analyze website traffic

• Personalize your experience

You can control cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• opt out of marketing communications

• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]

6. Data Security

We use industry-standard security measures to protect your personal information, including SSL encryption and secure payment gateways. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware of such data being collected, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Lalitpur 28